Overview
Connect WhatsScale with Flows360
Send WhatsApp messages, manage contacts, and automate conversations via WAHA
Use the WhatsScale connector to include its declared actions and events in Flows360 workflows without duplicating the integration logic inside each consuming system. This pinned connector version currently exposes 56 actions and 5 triggers.
Available actions
- Send a Message to a Contact
- Send a Message to a Group
- Send a Text to a Channel
- Send a Message to a CRM Contact
- Send an Image to a Contact
- Send an Image to a Group
- Send an Image to a Channel
- Send an Image to a CRM Contact
- Plus 48 additional declared actions.
Available triggers
- Watch Channel Messages
- Watch Group Messages
- Watch Incoming Messages
- Watch Specific Group Messages
- Watch Specific Channel Messages
The capability list above is generated from the exact reviewed connector package so the public description stays aligned with the version Flows360 operates.
Technical guide
Technical reference
Package identity
- Connector: WhatsScale
- Package:
@activepieces/piece-whatsscale@1.1.0 - Exact artifact digest:
sha256:5f1292b113749fe2f61e5c9d6ec994e1b1335d3d48ba57005d26a40b8bd70d96 - Runtime: Activepieces-compatible deterministic worker
- Source: the exact reviewed Activepieces source
Authentication
SECRET TEXT. Connection values are tenant-specific and remain in the consuming Studio instance; CDK stores definitions and field metadata, not customer credential values.
Action contracts
- Send a Message to a Contact (
whatsscale_send_text_to_contact), Send a text message to a WhatsApp contact selected from your contact list Classification: read. - Send a Message to a Group (
whatsscale_send_text_to_group), Send a text message to a WhatsApp group selected from your group list Classification: read. - Send a Text to a Channel (
whatsscale_send_text_to_channel), Send a text message to a WhatsApp Channel Classification: read. - Send a Message to a CRM Contact (
whatsscale_send_text_to_crm_contact), Send a text message to a contact from your WhatsScale CRM Classification: read. - Send an Image to a Contact (
whatsscale_send_image_to_contact), Send an image to a WhatsApp contact selected from the dropdown. Classification: read. - Send an Image to a Group (
whatsscale_send_image_to_group), Send an image to a WhatsApp group selected from the dropdown. Classification: read. - Send an Image to a Channel (
whatsscale_send_image_to_channel), Broadcast an image to a WhatsApp Channel selected from the dropdown. Classification: read. - Send an Image to a CRM Contact (
whatsscale_send_image_to_crm_contact), Send an image to a WhatsScale CRM contact selected from the dropdown. Classification: read. - Send a Video to a Contact (
whatsscale_send_video_to_contact), Send a video to a WhatsApp contact selected from the dropdown. Classification: read. - Send a Video to a Group (
whatsscale_send_video_to_group), Send a video to a WhatsApp group selected from the dropdown. Classification: read. - Send a Video to a Channel (
whatsscale_send_video_to_channel), Broadcast a video to a WhatsApp Channel selected from the dropdown. Classification: read. - Send a Video to a CRM Contact (
whatsscale_send_video_to_crm_contact), Send a video to a WhatsScale CRM contact selected from the dropdown. Classification: read. - Send a Document to a Contact (
whatsscale_send_document_to_contact), Send a document to a WhatsApp contact selected from the dropdown. Classification: read. - Send a Document to a Group (
whatsscale_send_document_to_group), Send a document to a WhatsApp group selected from the dropdown. Classification: read. - Send a Document to a CRM Contact (
whatsscale_send_document_to_crm_contact), Send a document to a WhatsScale CRM contact selected from the dropdown. Classification: read. - Get a CRM Contact (
whatsscale_get_crm_contact), Retrieve a CRM contact by ID Classification: read. - Update a CRM Contact (
whatsscale_update_crm_contact), Update the name or tags of an existing CRM contact Classification: read. - Delete a CRM Contact (
whatsscale_delete_crm_contact), Permanently delete a contact from your WhatsScale CRM Classification: read. - Add Tags to a CRM Contact (
whatsscale_add_crm_contact_tag), Add one or more tags to an existing CRM contact Classification: read. - Remove a Tag from a CRM Contact (
whatsscale_remove_crm_contact_tag), Remove a single tag from a CRM contact Classification: read. - Create a CRM Contact (
whatsscale_create_crm_contact), Add a new contact to your WhatsScale CRM Classification: read. - Find a CRM Contact by Phone (
whatsscale_find_crm_contact_by_phone), Look up a CRM contact using their phone number Classification: read. - List CRM Contacts (
whatsscale_list_crm_contacts), Retrieve a paginated list of CRM contacts with optional filters Classification: read. - List CRM Tags (
whatsscale_list_crm_tags), List every unique tag currently used across CRM contacts. Classification: read. - Send an Audio Message (By ID) (
whatsscale_send_audio_manual), Send an audio file to a contact, group, channel, or CRM contact by ID rather than picking from a list. Classification: read. - Send a Location (By ID) (
whatsscale_send_location_manual), Send GPS coordinates to a contact, group, channel, or CRM contact by ID rather than picking from a list. Classification: read. - Send a Poll (By ID) (
whatsscale_send_poll_manual), Send an interactive poll to a contact, group, channel, or CRM contact by ID rather than picking from a list. Classification: read. - Add Participants to a Group (
whatsscale_add_participants_to_group), Add contacts to a WhatsApp group, both selected from dropdowns. Classification: read. - Remove Participants from a Group (
whatsscale_remove_participants_from_group), Remove members from a WhatsApp group, both selected from dropdowns. Classification: read. - Promote Group Admins (
whatsscale_promote_admins_in_group), Grant admin rights to members of a WhatsApp group, both selected from dropdowns. Classification: read. - Demote Group Admins (
whatsscale_demote_admins_in_group), Revoke admin rights from members of a WhatsApp group, both selected from dropdowns. Classification: read. - Leave a Group (
whatsscale_leave_selected_group), Make the connected session leave a WhatsApp group selected from the dropdown. Classification: read. - List Group Participants (
whatsscale_list_participants_in_group), List the members of a WhatsApp group selected from the dropdown, and their roles. Classification: read. - Add Participants to a Group (By ID) (
whatsscale_add_group_participants_by_id), Add one or more people to a WhatsApp group by group ID. Classification: read. - Remove Participants from a Group (By ID) (
whatsscale_remove_group_participants_by_id), Remove (kick) one or more people from a WhatsApp group by group ID. Classification: read. - Promote Group Admins (By ID) (
whatsscale_promote_group_admins_by_id), Grant admin rights to one or more group members by group ID. Classification: read. - Demote Group Admins (By ID) (
whatsscale_demote_group_admins_by_id), Revoke admin rights from one or more group members by group ID. Classification: read. - Leave a Group (By ID) (
whatsscale_leave_group_by_id), Make the connected session leave a WhatsApp group by group ID. Classification: read. - List Group Participants (By ID) (
whatsscale_list_group_participants_by_id), List the members of a WhatsApp group and their roles, by group ID. Classification: read. - Post a Text Status (
whatsscale_post_text_status), Post a text-only WhatsApp Status (story) with an optional background color. Classification: read. - Post an Image Status (
whatsscale_post_image_status), Post an image WhatsApp Status (story) with an optional caption. Classification: read. - Post a Video Status (
whatsscale_post_video_status), Post a video WhatsApp Status (story) with an optional caption. Classification: read. - Check WhatsApp Number (
whatsscale_check_whatsapp), Check if a phone number has WhatsApp Classification: read. - List WhatsApp Sessions (
whatsscale_list_sessions), List every WhatsApp session (device) connected to this account, and its status. Classification: read. - List WhatsApp Contacts (
whatsscale_list_whatsapp_contacts), List the raw WhatsApp contacts synced to a session. Not the same as the WhatsScale CRM contacts. Classification: read. - List WhatsApp Groups (
whatsscale_list_whatsapp_groups), List the WhatsApp groups a session belongs to. Classification: read. - Send a Text Message (By ID) (
whatsscale_send_text_manual), Send a text message to a contact, group, channel, or CRM contact by ID rather than picking from a list. Classification: read. - Send an Image (By ID) (
whatsscale_send_image_manual), Send an image to a contact, group, channel, or CRM contact by ID rather than picking from a list. Classification: read. - Send a Video (By ID) (
whatsscale_send_video_manual), Send a video to a contact, group, channel, or CRM contact by ID rather than picking from a list. Classification: read. - Send a Document (By ID) (
whatsscale_send_document_manual), Send a document to a contact, group, channel, or CRM contact by ID rather than picking from a list. Classification: read. - Get a CRM Contact (By ID) (
whatsscale_get_crm_contact_by_id), Retrieve a CRM contact by ID, entered directly rather than picked from a list. Classification: read. - Update a CRM Contact (By ID) (
whatsscale_update_crm_contact_by_id), Update the name or tags of a CRM contact, entered directly rather than picked from a list. Classification: read. - Delete a CRM Contact (By ID) (
whatsscale_delete_crm_contact_by_id), Permanently delete a CRM contact by ID, entered directly rather than picked from a list. Classification: read. - Add Tags to a CRM Contact (By ID) (
whatsscale_add_crm_contact_tag_by_id), Add one or more tags to a CRM contact, entered directly rather than picked from a list. Classification: read. - Remove a Tag from a CRM Contact (By ID) (
whatsscale_remove_crm_contact_tag_by_id), Remove a single tag from a CRM contact, entered directly rather than picked from a list. Classification: read. - Custom API Call (
custom_api_call), Make a custom API call to a specific endpoint Classification: read.
Trigger contracts
- Watch Channel Messages, webhook.
- Watch Group Messages, webhook.
- Watch Incoming Messages, webhook.
- Watch Specific Group Messages, webhook.
- Watch Specific Channel Messages, webhook.
Verification
Deterministic execution evidence is recorded for the pinned artifact, including 1 exercised action entrypoint and 0 exercised trigger entrypoints.
Capability summary
Authenticationcustom
Supported objects61
Supported actionsNot published
Triggers5
Authentication
Authentication method: custom
Authentication profiles
connection · custom
- API Key Required · protected credential
Supported objects
| Object | Read | Write | Notes |
|---|---|---|---|
| Send a Message to a Contact | Yes | No | Send a text message to a WhatsApp contact selected from your contact list |
| Send a Message to a Group | Yes | No | Send a text message to a WhatsApp group selected from your group list |
| Send a Text to a Channel | Yes | No | Send a text message to a WhatsApp Channel |
| Send a Message to a CRM Contact | Yes | No | Send a text message to a contact from your WhatsScale CRM |
| Send an Image to a Contact | Yes | No | Send an image to a WhatsApp contact selected from the dropdown. |
| Send an Image to a Group | Yes | No | Send an image to a WhatsApp group selected from the dropdown. |
| Send an Image to a Channel | Yes | No | Broadcast an image to a WhatsApp Channel selected from the dropdown. |
| Send an Image to a CRM Contact | Yes | No | Send an image to a WhatsScale CRM contact selected from the dropdown. |
| Send a Video to a Contact | Yes | No | Send a video to a WhatsApp contact selected from the dropdown. |
| Send a Video to a Group | Yes | No | Send a video to a WhatsApp group selected from the dropdown. |
| Send a Video to a Channel | Yes | No | Broadcast a video to a WhatsApp Channel selected from the dropdown. |
| Send a Video to a CRM Contact | Yes | No | Send a video to a WhatsScale CRM contact selected from the dropdown. |
| Send a Document to a Contact | Yes | No | Send a document to a WhatsApp contact selected from the dropdown. |
| Send a Document to a Group | Yes | No | Send a document to a WhatsApp group selected from the dropdown. |
| Send a Document to a CRM Contact | Yes | No | Send a document to a WhatsScale CRM contact selected from the dropdown. |
| Get a CRM Contact | Yes | No | Retrieve a CRM contact by ID |
| Update a CRM Contact | Yes | No | Update the name or tags of an existing CRM contact |
| Delete a CRM Contact | Yes | No | Permanently delete a contact from your WhatsScale CRM |
| Add Tags to a CRM Contact | Yes | No | Add one or more tags to an existing CRM contact |
| Remove a Tag from a CRM Contact | Yes | No | Remove a single tag from a CRM contact |
| Create a CRM Contact | Yes | No | Add a new contact to your WhatsScale CRM |
| Find a CRM Contact by Phone | Yes | No | Look up a CRM contact using their phone number |
| List CRM Contacts | Yes | No | Retrieve a paginated list of CRM contacts with optional filters |
| List CRM Tags | Yes | No | List every unique tag currently used across CRM contacts. |
| Send an Audio Message (By ID) | Yes | No | Send an audio file to a contact, group, channel, or CRM contact by ID rather than picking from a list. |
| Send a Location (By ID) | Yes | No | Send GPS coordinates to a contact, group, channel, or CRM contact by ID rather than picking from a list. |
| Send a Poll (By ID) | Yes | No | Send an interactive poll to a contact, group, channel, or CRM contact by ID rather than picking from a list. |
| Add Participants to a Group | Yes | No | Add contacts to a WhatsApp group, both selected from dropdowns. |
| Remove Participants from a Group | Yes | No | Remove members from a WhatsApp group, both selected from dropdowns. |
| Promote Group Admins | Yes | No | Grant admin rights to members of a WhatsApp group, both selected from dropdowns. |
| Demote Group Admins | Yes | No | Revoke admin rights from members of a WhatsApp group, both selected from dropdowns. |
| Leave a Group | Yes | No | Make the connected session leave a WhatsApp group selected from the dropdown. |
| List Group Participants | Yes | No | List the members of a WhatsApp group selected from the dropdown, and their roles. |
| Add Participants to a Group (By ID) | Yes | No | Add one or more people to a WhatsApp group by group ID. |
| Remove Participants from a Group (By ID) | Yes | No | Remove (kick) one or more people from a WhatsApp group by group ID. |
| Promote Group Admins (By ID) | Yes | No | Grant admin rights to one or more group members by group ID. |
| Demote Group Admins (By ID) | Yes | No | Revoke admin rights from one or more group members by group ID. |
| Leave a Group (By ID) | Yes | No | Make the connected session leave a WhatsApp group by group ID. |
| List Group Participants (By ID) | Yes | No | List the members of a WhatsApp group and their roles, by group ID. |
| Post a Text Status | Yes | No | Post a text-only WhatsApp Status (story) with an optional background color. |
| Post an Image Status | Yes | No | Post an image WhatsApp Status (story) with an optional caption. |
| Post a Video Status | Yes | No | Post a video WhatsApp Status (story) with an optional caption. |
| Check WhatsApp Number | Yes | No | Check if a phone number has WhatsApp |
| List WhatsApp Sessions | Yes | No | List every WhatsApp session (device) connected to this account, and its status. |
| List WhatsApp Contacts | Yes | No | List the raw WhatsApp contacts synced to a session. Not the same as the WhatsScale CRM contacts. |
| List WhatsApp Groups | Yes | No | List the WhatsApp groups a session belongs to. |
| Send a Text Message (By ID) | Yes | No | Send a text message to a contact, group, channel, or CRM contact by ID rather than picking from a list. |
| Send an Image (By ID) | Yes | No | Send an image to a contact, group, channel, or CRM contact by ID rather than picking from a list. |
| Send a Video (By ID) | Yes | No | Send a video to a contact, group, channel, or CRM contact by ID rather than picking from a list. |
| Send a Document (By ID) | Yes | No | Send a document to a contact, group, channel, or CRM contact by ID rather than picking from a list. |
| Get a CRM Contact (By ID) | Yes | No | Retrieve a CRM contact by ID, entered directly rather than picked from a list. |
| Update a CRM Contact (By ID) | Yes | No | Update the name or tags of a CRM contact, entered directly rather than picked from a list. |
| Delete a CRM Contact (By ID) | Yes | No | Permanently delete a CRM contact by ID, entered directly rather than picked from a list. |
| Add Tags to a CRM Contact (By ID) | Yes | No | Add one or more tags to a CRM contact, entered directly rather than picked from a list. |
| Remove a Tag from a CRM Contact (By ID) | Yes | No | Remove a single tag from a CRM contact, entered directly rather than picked from a list. |
| Custom API Call | Yes | No | Make a custom API call to a specific endpoint |
| Watch Channel Messages | Yes | No | webhook trigger declared by the pinned package. |
| Watch Group Messages | Yes | No | webhook trigger declared by the pinned package. |
| Watch Incoming Messages | Yes | No | webhook trigger declared by the pinned package. |
| Watch Specific Group Messages | Yes | No | webhook trigger declared by the pinned package. |
| Watch Specific Channel Messages | Yes | No | webhook trigger declared by the pinned package. |
Triggers
Watch Channel Messages · Webhook
Triggers when a new message is posted to any WhatsApp Channel (includes own posts).
Inputs
session· string
Watch Group Messages · Webhook
Triggers when a new message is received in any WhatsApp group.
Inputs
session· string
Watch Incoming Messages · Webhook
Triggers when a new 1-on-1 WhatsApp message is received.
Inputs
session· string
Watch Specific Group Messages · Webhook
Triggers when a new message is received in a specific WhatsApp group.
Inputs
session· stringgroup· string
Watch Specific Channel Messages · Webhook
Triggers when a new message is posted to a specific WhatsApp Channel.
Inputs
session· stringchannel· string
Setup
Setup
- Add the WhatsScale connector to the workflow in the target Flows360 Studio instance.
- Create or select the tenant-specific connection required by the connector. Connection secrets remain in the Studio connection boundary and are not copied into CDK documentation.
- Provide the connection fields declared by the pinned package:
- No provider credential fields are declared by the pinned package.
- Select the required action or trigger and complete its declared input fields. Required and optional inputs are defined by the exact package schema.
- Test the workflow in the appropriate environment before enabling production scheduling or event delivery.
Limitations
Limitations and operational notes
- This content describes
@activepieces/piece-whatsscale@1.1.0; provider behaviour can change independently and should be revalidated when the provider or connector version changes. - Only the 56 actions and 5 triggers declared by this pinned package are represented here.
- Tenant credentials and connection values are not stored in the public connector record.
- Provider-side permissions, account entitlements, quotas and rate limits remain subject to the connected provider account and are not inferred when the package does not declare them.
- Deterministic execution evidence is recorded for the pinned artifact, including 1 exercised action entrypoint and 0 exercised trigger entrypoints.
Troubleshooting
Why canu2019t the connector authenticate?
Check the tenant connection in Studio and confirm every required WhatsScale connection field is present. Re-authorise OAuth-based connections if the provider token or consent has expired. Do not place credential values in CDK content or logs.
Why is an action or trigger unavailable?
Confirm that the workflow is using @activepieces/piece-whatsscale@1.1.0 and compare the requested capability with the declared action and trigger list for this version. A capability that is not declared by the pinned package should not be presented as supported.
What should I check after a provider-side change?
Revalidate authentication, required fields, action/trigger behaviour and provider documentation before publishing refreshed connector content or moving a new package version into production.