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Technical Reference

Oncehub

Build meaningful on-brand scheduling experiences with OnceHubs online appointment booking software

CategorySales And Crm
Authenticationcustom
Version0.2.0
Published scopes0 published scopes
Last updatedSeptember 21, 2026

Overview

Connect Oncehub with Flows360

Build meaningful on-brand scheduling experiences with OnceHubs online appointment booking software

Use the Oncehub connector to include its declared actions and events in Flows360 workflows without duplicating the integration logic inside each consuming system. This pinned connector version currently exposes 3 actions and 9 triggers.

Available actions

  • Find Contact
  • Create Contact
  • Custom API Call

Available triggers

  • Booking Canceled Then Rescheduled
  • Booking Canceled
  • Booking Completed
  • Booking No-Show
  • Booking Rescheduled
  • Booking Scheduled
  • Plus 3 additional declared triggers.

The capability list above is generated from the exact reviewed connector package so the public description stays aligned with the version Flows360 operates.

Technical guide

Technical reference

Package identity

  • Connector: Oncehub
  • Package: @activepieces/piece-oncehub@0.2.0
  • Exact artifact digest: sha256:1b7c80c0e36b6f46c6c3b203e600eb80c4745b43d47646313cab7ec138c7c6bf
  • Runtime: Activepieces-compatible deterministic worker
  • Source: the exact reviewed Activepieces source

Authentication

SECRET TEXT. Connection values are tenant-specific and remain in the consuming Studio instance; CDK stores definitions and field metadata, not customer credential values.

Action contracts

  • Find Contact (findContact), Search for contacts in Oncehub by various criteria Classification: read.
  • Create Contact (createContact), Create a new contact in Oncehub. Either email or mobile_phone is required. Classification: read.
  • Custom API Call (custom_api_call), Make a custom API call to a specific endpoint Classification: read.

Trigger contracts

  • Booking Canceled Then Rescheduled, webhook.
  • Booking Canceled, webhook.
  • Booking Completed, webhook.
  • Booking No-Show, webhook.
  • Booking Rescheduled, webhook.
  • Booking Scheduled, webhook.
  • Conversation Abandoned, webhook.
  • Conversation Closed, webhook.
  • Conversation Started, webhook.

Verification

Deterministic execution evidence is recorded for the pinned artifact, including 1 exercised action entrypoint and 0 exercised trigger entrypoints.

Capability summary

Authenticationcustom
Supported objects12
Supported actions3
Triggers9

Authentication

Authentication method: custom

Authentication profiles

connection · custom
  • API Key Required · protected credential

Supported objects

ObjectReadWriteNotes
Find Contact Yes No Search for contacts in Oncehub by various criteria
Create Contact Yes No Create a new contact in Oncehub. Either email or mobile_phone is required.
Custom API Call Yes No Make a custom API call to a specific endpoint
Booking Canceled Then Rescheduled Yes No webhook trigger declared by the pinned package.
Booking Canceled Yes No webhook trigger declared by the pinned package.
Booking Completed Yes No webhook trigger declared by the pinned package.
Booking No-Show Yes No webhook trigger declared by the pinned package.
Booking Rescheduled Yes No webhook trigger declared by the pinned package.
Booking Scheduled Yes No webhook trigger declared by the pinned package.
Conversation Abandoned Yes No webhook trigger declared by the pinned package.
Conversation Closed Yes No webhook trigger declared by the pinned package.
Conversation Started Yes No webhook trigger declared by the pinned package.

Supported actions

Find Contact · Read

Search for contacts in Oncehub by various criteria

find_contact · Risk: low · Retry: safe

Inputs

  • email · string · Required, Filter contacts by email address
Create Contact · Read

Create a new contact in Oncehub. Either email or mobile_phone is required.

create_contact · Risk: low · Retry: safe

Inputs

  • first_name · string · Required, First name of the contact
  • last_name · string · Required, Last name of the contact
  • email · string · Optional, Email address of the contact (at least email or mobile_phone required)
  • mobile_phone · string · Optional, Mobile phone number in E.164 format (at least email or mobile_phone required)
  • phone · string · Optional, Phone number in E.164 format
  • company · string · Optional, Company name
  • job_title · string · Optional, Job title of the contact
  • street_address · string · Optional, Street address
  • city · string · Optional, City of the contact
  • state · string · Optional, State or province
  • post_code · string · Optional, Postal code
  • country · string · Optional, Country of the contact
  • company_size · string · Optional, Size of the contact's company
  • employees · number · Optional, Number of employees
  • salutation · string · Optional, Salutation (e.g., Mr., Ms., Dr.)
  • status · string · Optional, Status of the contact
Custom API Call · Read

Make a custom API call to a specific endpoint

custom_api_call · Risk: low · Retry: safe

Inputs

  • url · object · Required
  • method · string · Required
  • headers · object · Optional, Authorization headers are injected automatically from your connection.
  • queryParams · object · Optional, Appended to the URL as ?key=value.
  • body_type · string · Optional
  • body · object · Optional
  • response_is_binary · boolean · Optional, Enable for files like PDFs, images, etc.
  • failsafe · boolean · Optional, On a failed request, output the error instead of failing the step.
  • timeout · number · Optional, Seconds to wait for a response. Empty: up to the flow limit (10 min).
  • followRedirects · boolean · Optional, Follow 3xx redirects instead of returning them as the response.

Triggers

Booking Canceled Then Rescheduled · Webhook

Triggered when Customer cancels a booking and then reschedules on a different booking page.

Booking Canceled · Webhook

Triggered when User or Customer cancels a booking

Booking Completed · Webhook

Triggered when booking end time has passed.

Booking No-Show · Webhook

Triggered when User sets the completed booking to No-show

Booking Rescheduled · Webhook

Triggered when Customer reschedules a booking on the same booking page and Customer reschedules a booking following a request from the User to reschedule

Booking Scheduled · Webhook

Triggered when Customer schedules a booking and when User approves a booking requested by a Customer

Conversation Abandoned · Webhook

Triggered when website visitor stops interacting with a bot for more than 10 minutes.

Conversation Closed · Webhook

Triggered when: Website visitor reaches the end of the conversation flow and when Website visitor starts a new conversation with a different chatbot

Conversation Started · Webhook

Triggered when website visitor starts interacting with a chatbot.

Setup

Setup

  1. Add the Oncehub connector to the workflow in the target Flows360 Studio instance.
  2. Create or select the tenant-specific connection required by the connector. Connection secrets remain in the Studio connection boundary and are not copied into CDK documentation.
  3. Provide the connection fields declared by the pinned package:
  • No provider credential fields are declared by the pinned package.
  1. Select the required action or trigger and complete its declared input fields. Required and optional inputs are defined by the exact package schema.
  2. Test the workflow in the appropriate environment before enabling production scheduling or event delivery.

Limitations

Limitations and operational notes

  • This content describes @activepieces/piece-oncehub@0.2.0; provider behaviour can change independently and should be revalidated when the provider or connector version changes.
  • Only the 3 actions and 9 triggers declared by this pinned package are represented here.
  • Tenant credentials and connection values are not stored in the public connector record.
  • Provider-side permissions, account entitlements, quotas and rate limits remain subject to the connected provider account and are not inferred when the package does not declare them.
  • Deterministic execution evidence is recorded for the pinned artifact, including 1 exercised action entrypoint and 0 exercised trigger entrypoints.

Troubleshooting

Why canu2019t the connector authenticate?

Check the tenant connection in Studio and confirm every required Oncehub connection field is present. Re-authorise OAuth-based connections if the provider token or consent has expired. Do not place credential values in CDK content or logs.

Why is an action or trigger unavailable?

Confirm that the workflow is using @activepieces/piece-oncehub@0.2.0 and compare the requested capability with the declared action and trigger list for this version. A capability that is not declared by the pinned package should not be presented as supported.

What should I check after a provider-side change?

Revalidate authentication, required fields, action/trigger behaviour and provider documentation before publishing refreshed connector content or moving a new package version into production.

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