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Technical Reference

Frill

Collect feedback, manage ideas, and publish announcements with Frill.

CategoryCustomer Support
Authenticationcustom
Version0.1.0
Published scopes0 published scopes
Last updatedSeptember 19, 2026

Overview

Connect Frill with Flows360

Collect feedback, manage ideas, and publish announcements with Frill.

Use the Frill connector to include its declared actions and events in Flows360 workflows without duplicating the integration logic inside each consuming system. This pinned connector version currently exposes 9 actions and 2 triggers.

Available actions

  • Create Idea
  • Update Idea
  • Create Comment
  • Create Announcement
  • Create Follower
  • Update Follower
  • Get Ideas
  • Get Comments
  • Plus 1 additional declared action.

Available triggers

  • New Idea
  • New Comment

The capability list above is generated from the exact reviewed connector package so the public description stays aligned with the version Flows360 operates.

Technical guide

Technical reference

Package identity

  • Connector: Frill
  • Package: @activepieces/piece-frill@0.1.0
  • Exact artifact digest: sha256:df81c56aadcab3571b272210266862f70b22263583898a7f8ce21f8cb7c79051
  • Runtime: Activepieces-compatible deterministic worker
  • Source: the exact reviewed Activepieces source

Authentication

SECRET TEXT. Connection values are tenant-specific and remain in the consuming Studio instance; CDK stores definitions and field metadata, not customer credential values.

Action contracts

  • Create Idea (create_idea), Create a new feedback idea or feature request in Frill. Classification: read.
  • Update Idea (update_idea), Update an existing idea, including status, topics, or archive flag. Classification: read.
  • Create Comment (create_comment), Add a public comment or internal note to an existing idea. Classification: read.
  • Create Announcement (create_announcement), Publish a changelog or product update announcement. Classification: read.
  • Create Follower (create_follower), Add a new user (follower) to Frill, optionally with custom attributes and company data. Classification: read.
  • Update Follower (update_follower), Update an existing user (follower), including custom attributes and company associations. Classification: read.
  • Get Ideas (get_ideas), Fetch a list of ideas/feedback entries from Frill. Classification: read.
  • Get Comments (get_comments), Fetch comments for a specific idea or all recent comments. Classification: read.
  • Custom API Call (custom_api_call), Make a custom API call to a specific endpoint Classification: read.

Trigger contracts

  • New Idea, polling.
  • New Comment, polling.

Verification

Deterministic execution evidence is recorded for the pinned artifact, including 1 exercised action entrypoint and 0 exercised trigger entrypoints.

Capability summary

Authenticationcustom
Supported objects11
Supported actions9
Triggers2

Authentication

Authentication method: custom

Authentication profiles

connection · custom
  • API Key Required · protected credential

Supported objects

ObjectReadWriteNotes
Create Idea Yes No Create a new feedback idea or feature request in Frill.
Update Idea Yes No Update an existing idea, including status, topics, or archive flag.
Create Comment Yes No Add a public comment or internal note to an existing idea.
Create Announcement Yes No Publish a changelog or product update announcement.
Create Follower Yes No Add a new user (follower) to Frill, optionally with custom attributes and company data.
Update Follower Yes No Update an existing user (follower), including custom attributes and company associations.
Get Ideas Yes No Fetch a list of ideas/feedback entries from Frill.
Get Comments Yes No Fetch comments for a specific idea or all recent comments.
Custom API Call Yes No Make a custom API call to a specific endpoint
New Idea Yes No polling trigger declared by the pinned package.
New Comment Yes No polling trigger declared by the pinned package.

Supported actions

Create Idea · Read

Create a new feedback idea or feature request in Frill.

create_idea · Risk: low · Retry: safe

Inputs

  • name · string · Required, The title of the idea or feedback.
  • description · string · Optional, The description of the idea in Markdown format.
  • topics · array · Optional, Select one or more topics to tag the idea with
  • status · string · Optional, Select the status for the idea
  • is_bug · boolean · Optional, Check if this idea represents a bug.
  • show_in_roadmap · boolean · Optional, Display this idea on the public roadmap.
  • cover_image · string · Optional, Optional URL for a cover image shown on the roadmap.
Update Idea · Read

Update an existing idea, including status, topics, or archive flag.

update_idea · Risk: low · Retry: safe

Inputs

  • idea · string · Required, Select the feedback or idea to work with
  • name · string · Optional, New title for the idea. Leave empty to keep unchanged.
  • description · string · Optional, New description in Markdown. Leave empty to keep unchanged.
  • status · string · Optional, Select the status for the idea
  • topics · array · Optional, Select one or more topics to tag the idea with
  • is_bug · boolean · Optional, Check to mark this idea as a bug. Leave empty to keep unchanged.
  • is_archived · boolean · Optional, Check to archive this idea. Leave empty to keep unchanged.
  • is_completed · boolean · Optional, Check to mark this idea as completed. Leave empty to keep unchanged.
  • show_in_roadmap · boolean · Optional, Display this idea on the public roadmap. Leave empty to keep unchanged.
Create Comment · Read

Add a public comment or internal note to an existing idea.

create_comment · Risk: low · Retry: safe

Inputs

  • idea · string · Required, Select the feedback or idea to work with
  • message · string · Required, The comment text in Markdown format.
  • is_private · boolean · Optional, Check to post this as a private internal note instead of a public comment.
Create Announcement · Read

Publish a changelog or product update announcement.

create_announcement · Risk: low · Retry: safe

Inputs

  • name · string · Required, The title of the announcement.
  • content · string · Required, The announcement body in Markdown format.
  • category · string · Optional, Select the announcement category
  • is_published · boolean · Optional, Check to publish immediately. Uncheck to save as draft.
Create Follower · Read

Add a new user (follower) to Frill, optionally with custom attributes and company data.

create_follower · Risk: low · Retry: safe

Inputs

  • name · string · Required, Full name of the follower.
  • email · string · Required, Email address of the follower.
  • attributes · object · Optional, Optional custom attributes as key-value pairs (requires custom attributes feature).
  • companies · array · Optional, Companies to associate with this follower. Find company IDs in your Frill dashboard under Settings > Companies.
Update Follower · Read

Update an existing user (follower), including custom attributes and company associations.

update_follower · Risk: low · Retry: safe

Inputs

  • follower · string · Required, Select a follower to update
  • name · string · Optional, New name for the follower. Leave empty to keep unchanged.
  • email · string · Optional, New email address. Leave empty to keep unchanged.
  • attributes · object · Optional, Custom attributes to merge with existing ones (requires custom attributes feature).
  • companies · array · Optional, Companies to merge with this follower's existing associations. Find company IDs in your Frill dashboard under Settings > Companies.
Get Ideas · Read

Fetch a list of ideas/feedback entries from Frill.

get_ideas · Risk: low · Retry: safe

Inputs

  • limit · number · Optional, Maximum number of ideas to return. Defaults to 20.
  • status · string · Optional, Select the status for the idea
Get Comments · Read

Fetch comments for a specific idea or all recent comments.

get_comments · Risk: low · Retry: safe

Inputs

  • idea · string · Optional, Optionally filter comments by a specific idea
  • limit · number · Optional, Maximum number of comments to return. Defaults to 20.
Custom API Call · Read

Make a custom API call to a specific endpoint

custom_api_call · Risk: low · Retry: safe

Inputs

  • url · object · Required
  • method · string · Required
  • headers · object · Optional, Authorization headers are injected automatically from your connection.
  • queryParams · object · Optional, Appended to the URL as ?key=value.
  • body_type · string · Optional
  • body · object · Optional
  • response_is_binary · boolean · Optional, Enable for files like PDFs, images, etc.
  • failsafe · boolean · Optional, On a failed request, output the error instead of failing the step.
  • timeout · number · Optional, Seconds to wait for a response. Empty: up to the flow limit (10 min).
  • followRedirects · boolean · Optional, Follow 3xx redirects instead of returning them as the response.

Triggers

New Idea · Poll

Triggers when a new idea or feedback entry is created in Frill.

New Comment · Poll

Triggers when a new public comment or internal note is added in Frill.

Setup

Setup

  1. Add the Frill connector to the workflow in the target Flows360 Studio instance.
  2. Create or select the tenant-specific connection required by the connector. Connection secrets remain in the Studio connection boundary and are not copied into CDK documentation.
  3. Provide the connection fields declared by the pinned package:
  • No provider credential fields are declared by the pinned package.
  1. Select the required action or trigger and complete its declared input fields. Required and optional inputs are defined by the exact package schema.
  2. Test the workflow in the appropriate environment before enabling production scheduling or event delivery.

Limitations

Limitations and operational notes

  • This content describes @activepieces/piece-frill@0.1.0; provider behaviour can change independently and should be revalidated when the provider or connector version changes.
  • Only the 9 actions and 2 triggers declared by this pinned package are represented here.
  • Tenant credentials and connection values are not stored in the public connector record.
  • Provider-side permissions, account entitlements, quotas and rate limits remain subject to the connected provider account and are not inferred when the package does not declare them.
  • Deterministic execution evidence is recorded for the pinned artifact, including 1 exercised action entrypoint and 0 exercised trigger entrypoints.

Troubleshooting

Why canu2019t the connector authenticate?

Check the tenant connection in Studio and confirm every required Frill connection field is present. Re-authorise OAuth-based connections if the provider token or consent has expired. Do not place credential values in CDK content or logs.

Why is an action or trigger unavailable?

Confirm that the workflow is using @activepieces/piece-frill@0.1.0 and compare the requested capability with the declared action and trigger list for this version. A capability that is not declared by the pinned package should not be presented as supported.

What should I check after a provider-side change?

Revalidate authentication, required fields, action/trigger behaviour and provider documentation before publishing refreshed connector content or moving a new package version into production.

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