Chat Data

Overview

Connect Chat Data with Flows360

Build AI-chatbots with support for live chat escalation, knowledge bases, or custom backend endpoints.

Use the Chat Data connector to include its declared actions and events in Flows360 workflows without duplicating the integration logic inside each consuming system. This pinned connector version currently exposes 6 actions and no declared triggers.

Available actions

• Create Chatbot
• Delete Chatbot
• Send Message to Chatbot
• Update Chatbot Settings
• Retrain Chatbot
• Upload File

Available triggers

• No triggers are declared in this pinned package.

The capability list above is generated from the exact reviewed connector package so the public description stays aligned with the version Flows360 operates.

Technical guide

Technical reference

Package identity

• Connector: Chat Data
• Package: @activepieces/piece-chat-data@0.1.7
• Exact artifact digest: sha256:63e9f5e8a360578fbdee537c334930adf899bd2b955166722b5c77bc730615f3
• Runtime: Activepieces-compatible deterministic worker
• Source: the exact reviewed Activepieces source

Authentication

SECRET TEXT. Connection values are tenant-specific and remain in the consuming Studio instance; CDK stores definitions and field metadata, not customer credential values.

Action contracts

• Create Chatbot (create_chatbot), Create and train a chatbot using custom data, medical models, or custom models. Training takes 1-2 minutes. Classification: read.
• Delete Chatbot (delete_chatbot), Delete a chatbot and all its associated data (training data, conversations, leads, etc.). This action is irreversible. Classification: read.
• Send Message to Chatbot (send_message), Send messages to a chatbot and receive a response with support for streaming and OpenAI-compatible formats Classification: read.
• Update Chatbot Settings (update_chatbot_settings), Update comprehensive settings for a chatbot including name, prompts, behavior, and appearance Classification: read.
• Retrain Chatbot (retrain_chatbot), Retrain an existing chatbot with new data or remove existing data (custom-data-upload model only) Classification: read.
• Upload File (upload_file), Upload a file to be used with a chatbot for training or knowledge base Classification: read.

Trigger contracts

• No trigger delivery contracts are declared.

Verification

Runtime execution evidence is managed separately from package metadata.

Capability summary

Authentication

Authentication method: custom

Authentication profiles

Supported objects

Setup

Setup

1. Add the Chat Data connector to the workflow in the target Flows360 Studio instance.
2. Create or select the tenant-specific connection required by the connector. Connection secrets remain in the Studio connection boundary and are not copied into CDK documentation.
3. Provide the connection fields declared by the pinned package:

• No provider credential fields are declared by the pinned package.

1. Select the required action or trigger and complete its declared input fields. Required and optional inputs are defined by the exact package schema.
2. Test the workflow in the appropriate environment before enabling production scheduling or event delivery.

Limitations

Limitations and operational notes

• This content describes @activepieces/piece-chat-data@0.1.7; provider behaviour can change independently and should be revalidated when the provider or connector version changes.
• Only the 6 actions and 0 triggers declared by this pinned package are represented here.
• Tenant credentials and connection values are not stored in the public connector record.
• Provider-side permissions, account entitlements, quotas and rate limits remain subject to the connected provider account and are not inferred when the package does not declare them.
• Runtime execution evidence is managed separately from package metadata.

Troubleshooting

Related documentation