My PointClickCare connection fails with an authentication error.

Double-check that the credentials were copied without extra whitespace, that the credential has not been revoked or expired in PointClickCare, and that you connected to the correct environment (sandbox vs production). Re-issue the credential in PointClickCare and reconnect from Flows360 if the problem persists.

Flows are being throttled or returning 429 errors.

You are hitting PointClickCare's API rate limit. Reduce the frequency of polling triggers, batch updates where possible, and narrow filters so flows only fetch the records they need. Flows360 retries automatically, but sustained high volume may require redesigning the workflow.

Some records or fields are missing from Flows360.

This is almost always a permissions or scope issue. Confirm the credential used by Flows360 has read/write access to the specific objects, records, and fields you expect, then reconnect. Some PointClickCare fields are derived or admin-only and cannot be exposed via API.

PointClickCare Integration & Workflow Automation

Connector

PointClickCare

Connect PointClickCare with Flows360 to automate workflows and keep your data in sync across your stack.

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CategoryHealthcare

AuthenticationOAuth 2.0

Objects3 supported

Actions4 supported

Technical ReferenceView technical reference

Overview

What you can do with PointClickCare.

Connected capability

Connect PointClickCare with Flows360 to automate workflows and keep your data in sync across your stack.

Relevant workflows and teams

CRM to ERP Sync
Customer 360
Marketing Automation
Revenue Operations
Data Operations

Technical Reference

PointClickCare

Connect PointClickCare with Flows360 to automate workflows and keep your data in sync across your stack.

View technical reference

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Next step

Connect PointClickCare through Flows360.

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What you can do with PointClickCare.

Connected capability

Relevant workflows and teams

PointClickCare

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Connect PointClickCare through Flows360.