I am receiving a 401 Unauthorized or 403 Forbidden error.

A 401 or 403 error indicates a problem with authentication or authorization. nn**Steps to resolve:**n1. Verify that the Client ID and Private Key are correctly entered in the Flows360 connection settings.n2. Confirm that the required scopes were requested when the application was registered in Epic.n3. The OAuth tokens may have expired or been revoked. Re-authorize the connection from the Flows360 connection settings page to generate a new set of tokens.

My workflow is failing with an error about missing data or an inability to find a resource.

This occurs when the user account that authorized the connection does not have sufficient permissions within Epic to access the requested data, or the required FHIR scopes were not granted.nn**Steps to resolve:**n1. Check the permissions of the authorizing user account within Epic's administrative settings.n2. Ensure that all required scopes (e.g., `Patient.read`, `Encounter.read`) are enabled for the connected application in the Epic developer portal.

Epic Integration & Workflow Automation

Connector

Epic

Connects to the Epic EHR system using the FHIR R4 API standard. It enables bidirectional data synchronization for core healthcare objects like Patients, Encounters, and Orders to automate clinical and administrative workflows.

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CategoryHealthcare

AuthenticationOAuth 2.0

Objects4 supported

Actions4 supported

Technical ReferenceView technical reference

Overview

What you can do with Epic.

Connected capability

Relevant workflows and teams

Customer 360
Data Warehousing
Finance & Billing
Data Operations

Technical Reference

Epic

View technical reference

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