Why is my connection failing?

Connection failures are typically due to an invalid or expired API key. Please generate a new key from your NextGen Healthcare admin panel and ensure it has been copied correctly into the Flows360 connection settings.

Why can't I write to the Patients object?

The Patients object is read-only to maintain data integrity. Patient data updates should be managed through specific actions like 'add_new_appointment' or 'new_encounter_logged' which create related records.

Certain data fields are not syncing. Why?

This is likely a permissions issue. Check the permissions associated with your API key in NextGen Healthcare. Ensure the user role has read access to all the fields required for your workflows.

NextGen Healthcare Integration & Workflow Automation

Connector

NextGen Healthcare

Read and write patient and encounter data from NextGen Healthcare. This integration allows for syncing patient records, managing appointments, and creating medical referrals.

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CategoryHealthcare

Authenticationapi_key

Objects4 supported

Actions4 supported

Technical ReferenceView technical reference

Overview

What you can do with NextGen Healthcare.

Connected capability

Read and write patient and encounter data from NextGen Healthcare. This integration allows for syncing patient records, managing appointments, and creating medical referrals.

Relevant workflows and teams

Customer 360
Data Warehousing
Support Ticket Sync
Data Operations

Technical Reference

NextGen Healthcare

Read and write patient and encounter data from NextGen Healthcare. This integration allows for syncing patient records, managing appointments, and creating medical referrals.

View technical reference

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Next step

Connect NextGen Healthcare through Flows360.

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What you can do with NextGen Healthcare.

Connected capability

Relevant workflows and teams

NextGen Healthcare

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Connect NextGen Healthcare through Flows360.