Platform Integration
Healthcare

NextGen Healthcare

Read patient and encounter data from NextGen.

Read patient and encounter data from NextGen.

NextGen Healthcare

Read patient and encounter data from NextGen.

Flows360 gives operators an end-to-end view of NextGen Healthcare alongside the rest of their stack — sync the objects that matter, run the actions you need, and trigger workflows on real-time events without writing glue code.

Common use cases

  • Build a longitudinal patient record across systems
  • Drive outreach off NextGen visit history
  • Feed BI dashboards with clinical KPIs

Sync scenarios

  • Mirror patient demographics into your patient engagement platform
  • Pull encounter notes into a clinical data warehouse
  • Sync appointment data into scheduling tools

Objects supported

  • Patients
  • Encounters
  • Appointments
  • Referrals

Actions

  • retrieve_patient_chart
  • add_new_appointment
  • create_referral
  • new_encounter_logged

Frequently asked questions

Is this HIPAA-compliant?

Yes, all PHI in transit is encrypted and Flows360 signs a BAA on Enterprise plans.

  • Auth method: api_key
  • Required scopes: 1
  • Supported objects: 4
  • Supported actions: 4

Overview

The NextGen Healthcare connector provides a robust interface for accessing and managing electronic health records (EHR) and practice management data. It allows you to synchronize patient information, clinical encounters, appointments, and referrals with other systems in your stack. This facilitates a unified view of patient data, streamlines administrative workflows, and enables automated processes based on clinical events.

Setup steps

1. Log in to your NextGen Healthcare administrator account.
2. Navigate to the API settings or developer section to generate a new API key.
3. Ensure the API key has the necessary permissions to read and write data for Patients, Encounters, Appointments, and Referrals.
4. In Flows360, navigate to the Connections page and create a new NextGen Healthcare connection.
5. Paste the copied API key into the "API Key" field.
6. Click "Connect" and Flows360 will validate the connection.

Required scopes

  • ]

Supported objects

  • Patients
  • Encounters
  • Appointments
  • Referrals

Supported actions

  • retrieve_patient_chart — Retrieves the complete chart and medical history for a specified patient.
  • add_new_appointment — Schedules a new appointment slot for a patient with a provider.
  • create_referral — Generates a new referral for a patient to see another healthcare provider.
  • new_encounter_logged — Logs a new clinical encounter or visit for a patient in their record.

Use cases

  • Customer 360
  • Support Ticket Sync
  • Data Warehousing

Limitations

This connector's capabilities are determined by the permissions associated with the provided NextGen Healthcare API key. Data access is limited to the objects and actions enabled for the user role tied to the key. The connector does not support bulk write operations; records are created and updated individually via specific actions.

Troubleshooting

Why is my connection failing?
Why can't I write to the Patients object?
Certain data fields are not syncing. Why?

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