Zendesk

Sync tickets, users, and conversations with Zendesk.

Zendesk

Sync tickets, users, and conversations with Zendesk.

Flows360 gives operators an end-to-end view of Zendesk alongside the rest of their stack — sync the objects that matter, run the actions you need, and trigger workflows on real-time events without writing glue code.

Common use cases

• Run unified support reporting across Zendesk and CRM
• Trigger CS workflows when ticket sentiment drops
• Aggregate VoC data into product analytics

Sync scenarios

• Mirror Zendesk tickets onto the Salesforce Account record
• Push CRM context into Zendesk user profiles
• Sync ticket data into Snowflake for reporting

Actions

• create_ticket
• update_ticket
• list_tickets
• ticket_created

Frequently asked questions