My data isn't showing up in Flows360 after I sent it to the webhook URL. What should I do?

1. **Verify the URL**: Ensure the webhook URL copied from Flows360 exactly matches the URL configured in the source system.n2. **Check Source System Logs**: Check the logs in your source application to confirm that it successfully sent the POST request and received a `200 OK` or `202 Accepted` response.n3. **Inspect Payload Format**: Confirm the source system is sending a valid JSON payload and that the `Content-Type` header is set to `application/json`.n4. **Check Workflow Status**: Ensure the corresponding workflow in Flows360 is active and published. Check the workflow's run history for any errors.

Can I send data in XML or form-data format?

No. The inbound webhook endpoint is designed to accept JSON payloads only. You must configure the source system to serialize data as JSON and set the `Content-Type` header to `application/json`.

How can I secure my webhook?

Treat the webhook URL as a confidential secret. Anyone who has the URL can send data to your workflow. If the sending system supports it, you can add a pre-shared secret or token in the request headers (e.g., `Authorization: Bearer my-secret-token`). Then, add a step in your workflow to verify this header value before processing the data.

Inbound Webhook Integration & Workflow Automation

Connector

Inbound Webhook

Create a unique webhook URL to receive real-time JSON data from any external system, platform, or service. Trigger automated workflows instantly when new data is posted to the URL.

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CategoryOther

AuthenticationWebhook URL

Objects3 supported

Actions2 supported

Technical ReferenceView technical reference

Overview

What you can do with Inbound Webhook.

Connected capability

Create a unique webhook URL to receive real-time JSON data from any external system, platform, or service. Trigger automated workflows instantly when new data is posted to the URL.

Relevant workflows and teams

CRM to ERP Sync
Data Warehousing
Marketing Automation
Revenue Operations
Support Ticket Sync

Technical Reference

Inbound Webhook

Create a unique webhook URL to receive real-time JSON data from any external system, platform, or service. Trigger automated workflows instantly when new data is posted to the URL.

View technical reference

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What you can do with Inbound Webhook.

Connected capability

Relevant workflows and teams

Inbound Webhook

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Connect Inbound Webhook through Flows360.