Why canu2019t the connector authenticate?

Check the tenant connection in Studio and confirm every required Freshservice connection field is present. Re-authorise OAuth-based connections if the provider token or consent has expired. Do not place credential values in CDK content or logs.

Why is an action or trigger unavailable?

Confirm that the workflow is using `@activepieces/piece-freshservice@0.2.0` and compare the requested capability with the declared action and trigger list for this version. A capability that is not declared by the pinned package should not be presented as supported.

What should I check after a provider-side change?

Revalidate authentication, required fields, action/trigger behaviour and provider documentation before publishing refreshed connector content or moving a new package version into production.

Freshservice Integration & Workflow Automation

Connector

Freshservice

IT service management software for ticketing, asset management, and IT operations.

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CategoryCustomer Support

Authenticationcustom

Objects20 supported

Actions12 supported

Technical ReferenceView technical reference

Overview

What you can do with Freshservice.

Connected capability

IT service management software for ticketing, asset management, and IT operations.

Technical Reference

Freshservice

IT service management software for ticketing, asset management, and IT operations.

View technical reference

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